LABBIK / Careers
Careers
Your first job or your next step: customer experience is a career, and training starts on day one.
Paths
Where you can grow
- 1
Customer care agent
Voice and digital channels, trained on each client's service.
- 2
Team leader
Coaching a team, daily performance, escalations.
- 3
Quality analyst
Scoring contacts, calibration, feedback to agents.
- 4
Workforce planner
Forecasting and scheduling against demand.
- 5
Trainer
New-hire and refresher training.
Academy
Trained before your first live contact
Every new colleague completes structured training before taking live contacts, then continues with coaching and refreshers.
Recruitment fraud warning
LABBIK never asks for money at any stage of hiring, and only contacts candidates from official company channels.
Openings